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KB013 - The specified string is not in the form required for an e-mail address

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    • Symptoms

    The following error message appears when you attempt to send an e-mail from within Living Cookbook 2024 using the SMTP mail protocol: "The specified string is not in the form required for an e-mail address."

    Cause

    There is a known defect in Living Cookbook's SMTP mail module that prevents it from checking the validity of some e-mail addresses. Living Cookbook should have displayed a validation error when you attempted to enter the reply to address in your SMTP mail settings.

    Workaround

    Please try the following:

    1. Run Living Cookbook 2024.
    2. On the Tools menu, select Options.
    3. Under General, select E-Mail.
    4. Under "Mail protocol", select "SMTP".
    5. Enter a valid e-mail address in the "Reply to" box.
    6. Click OK.
    7. Try sending your e-mail again.

    Article ID: 13

    First Published: 2/24/2010